Shipping Policy

Effective Date: September 10, 2025
Website: www.limpmodemotorsports.com
Business Name: Limp Mode Motorsports
Location: Lewiston, South Australia

Thank you for shopping at Limp Mode Motorsports! We aim to provide a smooth and reliable shipping experience. Please review our shipping policy below for details about how we handle shipping.
 

1. Shipping Methods and Times

We offer several shipping methods depending on the destination and urgency. All shipping times are estimates and begin once your order has been processed. Please note that shipping times may vary based on availability and your location.

• Standard Shipping (Domestic - Australia):
  Estimated delivery: 5-7 business days

• Express Shipping (Domestic - Australia):
  Estimated delivery: 2-3 business days

• International Shipping:
  Estimated delivery: 7-14 business days, depending on the destination country.

Please note that these times are estimates and may be subject to delays due to weather, customs, or other unforeseen circumstances.
 

2. Shipping Costs

Shipping costs depend on the size, weight, and destination of your order. You will be able to review your shipping costs during checkout before confirming your purchase.

• Free Shipping: We offer free standard shipping on orders over AUD $100 within Australia.

• For orders below this amount, standard shipping fees will apply, calculated at checkout.

International Shipping fees will vary based on the destination and package weight. These will be displayed during the checkout process.
 

3. Order Processing

Orders are processed and shipped on business days (Monday through Friday, excluding public holidays). If an order is placed after 3:00 PM ACST or on weekends, it will be processed the next business day.

Please ensure that your shipping address is correct. We are not responsible for any delays or issues caused by incorrect addresses.
 

4. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can track your order directly on the carrier's website.

If you do not receive your tracking details within 2 business days, please contact us at Jamie@limpmodemotorsports.com
 

5. International Shipping & Customs

For international orders, please be aware that:

• Customs fees, duties, or taxes may be applied by your country’s customs office upon arrival. These are the responsibility of the customer and are not included in our shipping fees.

• International shipping can sometimes experience delays due to customs processing. We recommend checking your local customs office if your package is delayed.
   

6. Missing or Lost Shipments

If your package is marked as delivered but you have not received it, please check with your local postal service or courier to confirm the delivery. If you are still unable to locate the package, please contact us at [your-email@example.com] within 7 days of the delivery date. We will help initiate an investigation with the carrier.

If your package is lost in transit, we will work with the carrier to locate it, but please note that once the shipment is in the hands of the carrier, we cannot be held responsible for lost or stolen packages.
 

7. Returns and Exchanges

Please refer to our Refund Policy for information regarding returns and exchanges. We accept returns and exchanges within 30 days of receipt, provided the product is unused and in its original condition.
 

8. Contact Us

If you have any questions about shipping, or if your order has not arrived within the estimated delivery time, please contact us at:

Limp Mode Motorsports
Email: Jamie@limpmodemotorsports.com
Lewiston, South Australia